In 2024, we secured our largest-ever services engagement with the ICP project—four new companies and seven re-engineered ones, totaling nearly $1,2 million. It’s been a massive undertaking and has consumed a significant portion of our team’s time and focus. Through it all, Candice Trent and Angel Garcia have been at the center, holding it together.
I’m proud to nominate Candice for recognition based on her exceptional leadership and unwavering commitment to excellence on what has been one of the most complex and demanding projects we’ve ever taken on.
The ICP project plan includes over 1,500 individual tasks, and Candice has not only managed the SYSPRO side but also taken on coordination with the customer’s teams. That alone is a full-time job—but she’s done it with clarity, consistency, and a calm presence that’s kept everyone aligned.
Candice has shown a true growth mindset, especially as the original ICP team transitioned out and new resources had to be onboarded midstream. She’s led with integrity, keeping communication open and honest, even when the path forward wasn’t always clear.
She brings passion to every interaction—motivating others, keeping momentum, and making sure no detail slips through the cracks. Despite the complexity, we continue to deliver this project on time and under budget, which is a testament to her results-driven approach.
What I appreciate most is her authenticity—she’s real, approachable, and always focused on doing what’s right for the team and the client. She’s created a culture of winning together, bringing ISVs, customer resources, and internal teams into a shared vision of success.
Candice has made a measurable impact on this project and on everyone involved. I strongly recommend her for this recognition.