SYSPRO Global Customer Roadshow

TORONTO:

Where serenity meets collaboration

Nestled within vibrant Markham, ON, join us in at the serene Angus Glen Golf Club, serving as an ideal sanctuary for sparking creativity and fostering innovation. Connect with industry peers and deepen your use of SYSPRO ERP against the backdrop of breathtaking fairways. Embark on a journey with the SYSPRO community to spark innovation for next-level success.

Travel and Accommodations

Toronto: Hilton Toronto/Markham Suites Conference Centre & Spa

8500 Warden Ave. Markham, ON L6G 1A5, Canada

For your convenience, we recommend the Hilton Toronto/Markham Suites Conference Centre & Spa, located just minutes from our event venue. While accommodation room blocks or discount rates will not be available, this hotel provides excellent amenities and a is a short distance from the Angus Glen Golf Club.

Agenda Overview

TIME		TOPIC	DESCRIPTION
8:00 AM - 9:00 AM	●	Arrivals, Breakfast
9:00 AM - 9:10 AM	●	Welcome and Opening Remarks Brian Rainboth, CEO, SYSPRO Americas
9:10 AM - 9:50 AM	●	AI for ERP: Maximizing the power of SYSPRO ERP Kevin Dherman, Chief Innovation Officer, SYSPRO	AI has undeniably been transformative in the ERP and manufacturing landscapes. This session will illustrate how AI seamlessly integrates within SYSPRO ERP Software. Learn about the current AI capabilities within our platform and how you can leverage them to stay ahead in today's competitive landscape.
9:50 AM - 10:30 AM	●	Streamline, Automate and Protect Your Accounts Payable with TRAILD featuring Phoenix Systems Karen Donohoe, Director of Partnerships, TRAILD Brad Smorgon, Chief Executive Officer, TRAILD Lee Anne Gibb, Senior Account Manager, Phoenix Systems	TRAILD is an SYSPRO integrated solution for Accounts Payable focused on twin issues, AP Efficiency and Financial Control. It has been specifically designed to help your business streamline AP with AI driven automation, systematic 3-way matching to POs and GRNs, approval workflows and always protection against invoice fraud, errors and mistakes.
10:30 AM - 11:00 AM	●	Morning Break
11:00 AM - 11:40 AM	●	SYSPRO Innovation Spotlight: R2024 Key Features and an Exclusive Look at 2025 Jamie Veinot, Product Manager, SYSPRO Americas	This session will explore the innovative features and enhancements available in SYSPRO R2024, and will offer a first-look at what's to come in R2025.
11:40 AM - 12:00 PM	●	Automation in Action: Real Customer Successes in Document Storage and AP Automation Scott Sanders, DASH Stephanie Gentz, DASH	Ready to see how automation is changing the game? DASH will reveal real-life transformations in document management and AP processes, showing you how to boost efficiency and results. Be part of this dynamic presentation and see the future today!
12:00 PM - 12:30 PM	●	Data-Driven Decisions vs. Data-Driven Opinions Steve Bassaw, Partner Enablement Manager, SYSPRO Americas Gavin Verreyne, SVP Professional Services, SYSPRO Americas	Learn more about the critical role of making data-driven decisions in mitigating risk and driving business growth. Explore tools within your ERP system that help you visualize and act upon data, ensuring you make informed decisions. This session will show live demonstrations within the SYSPRO solution, including an overview of SYSPRO's powerful Embedded Analytics capabilities.
12:30 PM - 1:30 PM	●	Lunch
1:30 PM - 2:15PM	●	Driving Growth Through Digital Evolution: Insights and Key Strategies from SYSPRO Customers Firefly Books, Oakville Stamping & Bending and Chapman's Ice Cream John Fleming, Vice President of Systems, Chapman’s Ice Cream Kevin Ernst, Chief Operating Officer, Oakville Stamping & Bending Ltd. Louie Plastina, Vice President & CFO, Firefly Books Ltd. Gavin Verreyne, SVP Professional Services, SYSPRO Americas	This 45-minute panel discussion will feature SYSPRO customers Chapman's Ice Cream, Firefly Books and Oakville Stamping as they share their digital transformation journeys with SYSPRO ERP. Topics will include effective strategies for growth, what capabilities they're leveraging within SYSPRO, insights on AI integration, and plans for future digital evolution. Gain valuable perspectives and proactive advice from manufacturing industry leaders to inspire your own path to sustainable digital success.
2:15 PM - 2:35 PM	●	Excel Powerhouse: Spark your SYSPRO Data with Live Reporting Extended Solutions Spotlight: insightsoftware	Looking to supercharge your Spreadsheets? Join a session with insightsoftware to discover how Spreadsheet Server can transform your SYSPRO data into an Excel powerhouse. With its seamless integration and intuitive add-in, you'll elevate your financial and operational reporting within your SYSPRO ERP, making your data more accessible and actionable.
2:35 PM - 3:00 PM	●	Afternoon Break
3:00 PM - 4:00 PM	●	Keynote: Navigating and Maximizing Government Incentives Marc Beauchamp	Marc Beauchamp, an expert in corporate mandates and investment strategies, brings extensive experience from both the private and public sectors. With a specialization in Foreign Direct Investment from ENAP, he has been a key figure at CAI Global Group since 2005. Marc has led numerous North American site selection projects across diverse industries and now heads CAI’s consulting team. In his keynote, Marc will explore the array of government incentives available to Canadian manufacturing businesses. Attendees will discover practical strategies for leveraging these opportunities to expand operations, invest in innovation, and enhance their workforce. This session will provide valuable insights into navigating the complex landscape of government support to maximize growth and success.
4:00 PM - 4:20 PM	●	Intelligent Account Management: Turn Complex Customer Data into Revenue Growth with SugarCRM & SYSPRO Kevin McGirl, Vice President, Manufacturing & Distribution Sector, SugarCRM Matt Marum, Sr. Director, App Ecosystem, SugarCRM	Businesses often struggle with siloed data across CRM, ERP, and other platforms, making it difficult to obtain a unified view of customer activities and histories. Overcoming data fragmentation is crucial for businesses to make informed, timely decisions and provide personalized customer experiences. In this session, you will learn how you can combine and monetize your ERP and CRM data by easily turning it into actionable information that empowers your sales and marketing teams to boost revenue.
4:20 PM - 4:40 PM	●	SPARKing Change: The Power of Mobile Warehouse for SYSPRO, powered by riteSOFT in Modern Warehouse Management Garrett Lenzen, riteSOFT	This session will explore the key challenges facing modern warehouse operations and how manufacturers are overcoming them through digital transformation. You'll hear real-world success stories of companies improving efficiency with Mobile Warehouse for SYSPRO, powered by riteSOFT and learn the critical questions to ask when evaluating the modernization needs of your own operations to spark change.
4:40 PM - 5:00 PM	●	Looking Forward - Saying Yes to SYSPRO's Future Kelly Kucera, Senior Vice President Global Marketing, SYSPRO Americas Brian Rainboth, CEO, SYSPRO Americas Tom Kim, Chief Services Officer, SYSPRO Americas	A fireside chat with SYSPRO Americas CEO Brian Rainboth and CSO Tom Kim that will explore the exciting future of SYSPRO. This candid conversation will provide insights into how we will continue to support SMB manufacturers and distributors in their growth journeys.
5:00 PM - 6:00 PM	●	Cocktail Reception

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